Outpace Coach

Cissy Chen

Leadership & Career Coach | Startup Advisor | Former product lead @ LinkedIn, Citizen App.

Coach Bio

Cissy has led retention and scaled feed engagement for LinkedIn Premium, as well as built the 0 to 1 consumer subscription business generating Citizen’s first annualized revenue. Cissy helps product managers and leaders lead through chaotic situations to build successful products, teams, and careers. She uses a combined coaching-advising approach that’s informed by patterns learned from her consumer product leadership experience from LinkedIn and Sequoia-backed startup Citizen. She focuses on helping them level up as a product manager/leader, build consensus, communicate effectively, and develop their unique leadership style.

Her tactical advice is informed by the patterns learned from her consumer product leadership experience from LinkedIn and Sequoia-backed startup Citizen (more on that below). She combines this with coaching - asking powerful questions - to help drive insights and action. Her professional experience has helped me to build product expertise in subscription businesses, content/community products, and ML-based products. She managed revenue retention for LinkedIn Premium, a $1B subscription business. At Citizen, a Sequoia-backed safety startup, she built the 0 to 1 consumer subscription business that generated the company's first $1M in annualized revenue.  She 2.5X'd the number of commenters on LinkedIn in one year and launched Reactions, a new way for users to communicate professionally yet authentically. She also led the comment ranking and comment quality models, launched better job recommendation models, and built new products for premium subscribers by leveraging LinkedIn data.

Career Highlights
  • Group Coach / Facilitator, Positive Intelligence
  • Founder Fellowship, On Deck
  • Product Manager, Citizen
  • Product Manager, LinkedIn
  • Engineering Fellow, Kleiner Perkins
  • Engineer, Nextdoor
Company Experience
  • Nextdoor
  • LinkedIn
  • Citizen App
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Experience

Andrew coaches leaders in technology to take their careers and companies to the next level. Before he became an executive coach he spent 15 years building products and leading teams at American Express, Etsy, and Splice. Having been a start-up founder, a product leader and a mentor to technology executives, he has worked at the intersection of entrepreneurship, technology and social impact for his whole career. Andrew received his MBA from Yale, and his undergraduate business degree from Villanova. When he is not coaching, he likes to surf, garden, cook.

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I was blown away by the results! I was able to see the outcome of leveling up week-over-week. The Outpace Guided Sprint is more impactful than results from the purely Socratic method used in coaching elsewhere.

Monil Shah
Product Lead — Growth, Clover

It was invaluable for me to get another perspective on my approaches & challenges and exchange ideas to come to an outcome together with my coach.

Alexandra Denisova
Director of Product, UXCam

Access to content and coaching allowed me to level up from focusing on implementation, to being able to contribute to the company's overall product strategy.

Sadiq Saleh
Senior Product Manager, Clinia

“The in-depth analysis Outpace performed on my approach to product coupled with live 1-1 discussions was a powerful combination that really unlocked massive personal growth. Shortly after the program I was promoted from IC to manager due in no small part to the insights, guidance and areas of opportunity that my coach was able to surface in our sessions.”

David Urbina
Product Manager, Lead @ Raya